Shopify + Google Ads

Ad results look better. Do your Shopify orders agree?

Connect Shopify and Google Ads to Hendrik. Compare ad spend and reported conversions with orders and refunds before you increase your budget.

See Hendrik at work

Ad value rose. Net order value fell.

Previous: 1–28 January. Current: 29 January–25 February. Both periods contain 28 days. Monetary values use USD and all timestamps use UTC.

MetricPreviousCurrent
Shopifynet order value (USD, 28 days)110,000 USD106,000 USD
Google Adsreported conversion value (USD, 28 days)88,000 USD105,000 USD
Shopifyrefund value (USD, orders from the prior 28-day cohort)6,800 USD9,200 USD
Google Adsspend (USD, consecutive 28-day periods)21,000 USD26,000 USD

What Hendrik checks

  1. Order and refund cohorts

    Compare Shopify net order value with refunds by original order cohort. Keep paid status and the store currency visible.

  2. Conversion and delivery settings

    Check Google Ads conversion actions, attribution window, change events, and campaign mix before interpreting reported value or leads.

  3. Explain the divergence

    Shopify: net order value (USD, 28 days) changed from 110,000 USD to 106,000 USD. Google Ads: reported conversion value (USD, 28 days) changed from 88,000 USD to 105,000 USD. Compare the timing and definitions before attributing one change to the other.

About this example Synthetic data · Illustrative analysis · Changes require your approval.

How Hendrik handles your data

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One analysis, different integrations

What each integration adds

Connect your stack

Set up each integration in one workspace.

  1. Create your Hendrik account. Choose a workspace for your business.
  2. Connect your data. Use each integration’s setup instructions above. Availability and permissions are shown in your workspace.
  3. Ask your first question. Hendrik uses the available data and tells you when a comparison needs more history or more data.
Requirements and data limits

What you need

  • Use one explicit 28-day comparison window, time zone, market, and legal-entity scope before comparing values.
  • Connected Shopify order, refund, and inventory data for the same store and comparison window.
  • Connected Google Ads account with spend and conversion reporting for the stated window.
  • Keep provider-specific definitions visible and use an identity or product mapping only where it is established for this workspace.

Keep these differences in mind

  • Declared UTM text is not a verified ad-platform campaign identity; cost coverage and provenance control any margin claim.
  • Google-reported conversion value is platform attribution, not incremental revenue or a deduplicated business total.
  • Google Ads reported value and Shopify orders are parallel measures unless a campaign-to-order relationship is established.

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