Shopify + HubSpot

Are HubSpot assisted sales showing up as Shopify purchases?

Connect Shopify and HubSpot to Hendrik. Review Shopify commerce outcomes beside HubSpot lead and deal movement for a real lead-assisted purchase journey.

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Shopify + HubSpot review

Previous: 1–28 January. Current: 29 January–25 February. Both periods contain 28 days. Monetary values use USD and all timestamps use UTC. The example compares acquisition measures with CRM deal progression. A submitted lead and a qualified deal are different events, with different reporting dates.

MetricPreviousCurrent
Shopifynet order value (USD, 28 days)110,000 USD106,000 USD
HubSpotqualified deals created (count, 28 days)3429
Shopifyrefund value (USD, orders from the prior 28-day cohort)6,800 USD9,200 USD

What Hendrik checks

  1. Order and refund cohorts

    Compare Shopify net order value with refunds by original order cohort. Keep paid status and the store currency visible.

  2. Pipeline definition

    Check HubSpot form routing, deal stage definition, stage-history timing, and identity coverage before using pipeline movement.

  3. Explain the divergence

    Shopify: net order value (USD, 28 days) changed from 110,000 USD to 106,000 USD. HubSpot: qualified deals created (count, 28 days) changed from 34 to 29. Compare the timing and definitions before attributing one change to the other.

About this example Synthetic data · Illustrative analysis · Changes require your approval.

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Set up each integration in one workspace.

  1. Create your Hendrik account. Choose a workspace for your business.
  2. Connect your data. Use each integration’s setup instructions above. Availability and permissions are shown in your workspace.
  3. Ask your first question. Hendrik uses the available data and tells you when a comparison needs more history or more data.
Requirements and data limits

What you need

  • Use one explicit 28-day comparison window, time zone, market, and legal-entity scope before comparing values.
  • Connected Shopify order, refund, and inventory data for the same store and comparison window.
  • Connected HubSpot account with agreed lifecycle and deal-stage definitions.
  • Keep provider-specific definitions visible and use an identity or product mapping only where it is established for this workspace.

Keep these differences in mind

  • Declared UTM text is not a verified ad-platform campaign identity; cost coverage and provenance control any margin claim.
  • Contacts and deals do not automatically map to an ad-platform lead, website session, store order, or Stripe payment.
  • Do not assume a Shopify customer is a HubSpot contact or that a deal caused an order.

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