WooCommerce + Klaviyo

WooCommerce revenue changed. Did Klaviyo change the mix?

Connect WooCommerce and Klaviyo to Hendrik. Use Klaviyo message context and WooCommerce net order data to test whether lifecycle activity explains a store-level change.

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WooCommerce + Klaviyo review

Previous: 1–28 January. Current: 29 January–25 February. Both periods contain 28 days. Monetary values use USD and all timestamps use UTC.

MetricPreviousCurrent
WooCommercenet order value (USD, all store channels, 28 days)96,000 USD93,000 USD
Klaviyoflow-attributed orders (count, 28 days)310420
WooCommercerefund value (USD, orders from the prior 28-day cohort)5,600 USD7,900 USD

What Hendrik checks

  1. Order and refund dates

    Compare WooCommerce net order value with refund creation and original-order timing. WooCommerce does not supply campaign attribution.

  2. Message and audience definition

    Check Klaviyo attribution setting, send volume, audience, exclusions, flow changes, and message window before interpreting attributed value.

  3. Explain the divergence

    WooCommerce: net order value (USD, all store channels, 28 days) changed from 96,000 USD to 93,000 USD. Klaviyo: flow-attributed orders (count, 28 days) changed from 310 to 420. Compare the timing and definitions before attributing one change to the other.

About this example Synthetic data · Illustrative analysis · Changes require your approval.

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  1. Create your Hendrik account. Choose a workspace for your business.
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Requirements and data limits

What you need

  • Use one explicit 28-day comparison window, time zone, market, and legal-entity scope before comparing values.
  • Connected WooCommerce orders and refunds for the same store and comparison window.
  • Connected Klaviyo account with the relevant message, flow, and attribution definitions.
  • Keep provider-specific definitions visible and use an identity or product mapping only where it is established for this workspace.

Keep these differences in mind

  • WooCommerce campaign attribution fields are unavailable; current data does not establish campaign revenue, historical COGS, settlement, or profit.
  • Message attribution is observational and does not show that exposure caused a store, payment, or subscription outcome.
  • WooCommerce does not provide a campaign or profile join for this comparison.

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