Shopify + TikTok Ads + Google Analytics 4

More ad spend. Fewer orders. Where is the gap?

Connect Shopify, TikTok Ads and Google Analytics 4 to Hendrik. Separate ad performance, website behavior and store revenue before changing your budget.

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Shopify + TikTok Ads + Google Analytics 4 review

Previous: 1–28 January. Current: 29 January–25 February. Both periods contain 28 days. Monetary values use USD and all timestamps use UTC. Net order value fell from $110,000 to $106,000 while refunds rose from $6,800 to $9,200. TikTok Ads: spend rose from $21,000 to $26,000 while platform conversion value rose from $38,000 to $45,000. Google Analytics 4: paid sessions fell from 16,800 to 15,300 and purchase events fell from 1,420 to 1,230.

MetricPreviousCurrent
Shopifynet order value (USD, 28 days)110,000 USD106,000 USD
TikTok Adsreported conversion value (USD, 28 days)38,000 USD45,000 USD
Google Analytics 4reported purchase events (count, 28 days)1,4201,230
Shopifyrefund value (USD, orders from the prior 28-day cohort)6,800 USD9,200 USD
TikTok Adsspend (USD, consecutive 28-day periods)21,000 USD26,000 USD
Google Analytics 4GA4 paid sessions (configured channel group, consecutive 28-day periods)16,80015,300

What Hendrik checks

  1. Read the Shopify commercial result

    Compare completed net orders and refunds. This is the store outcome, not an attribution result.

  2. Review TikTok Ads delivery

    Check spend, impressions, clicks, conversion definition, and conversion value inside TikTok Ads; its reporting is specific to that platform.

  3. Use Google Analytics 4 for the journey question

    It shows whether fewer paid visits or fewer recorded purchases appear before the store order is completed. It does not map an ad interaction to an order by itself.

  4. Test the operational explanation

    Check the landing page, checkout, tracking, price, and refund policy change log for the same period before choosing a campaign action.

About this example Synthetic data · Illustrative analysis · Changes require your approval.

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Set up each integration in one workspace.

  1. Create your Hendrik account. Choose a workspace for your business.
  2. Connect your data. Use each integration’s setup instructions above. Availability and permissions are shown in your workspace.
  3. Ask your first question. Hendrik uses the available data and tells you when a comparison needs more history or more data.
Requirements and data limits

What you need

  • Use one explicit 28-day comparison window, time zone, market, and legal-entity scope before comparing values.
  • Connected Shopify order, refund, and inventory data for the same store and comparison window.
  • Connected TikTok Ads account with delivery and conversion reporting for the stated window.
  • Connected GA4 property with comparable acquisition and event reporting.
  • Keep provider-specific definitions visible and use an identity or product mapping only where it is established for this workspace.

Keep these differences in mind

  • Declared UTM text is not a verified ad-platform campaign identity; cost coverage and provenance control any margin claim.
  • TikTok attribution is not a verified order, payment, or customer relationship without an explicit mapping.
  • GA4 events and attribution do not automatically establish a paid order, payment, or campaign relationship.
  • Do not combine TikTok Ads conversion value with Shopify net orders. A campaign-to-order claim needs a documented identifier and matching conversion window.

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